Terms & Conditions – Miller Floor Sanding
Last updated: 1-December-2025
Welcome to millerfloorsanding.co.uk. By using this website and our services, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, please discontinue use of our website.
- Introduction
These Terms & Conditions govern your use of our website and outline the agreement between Miller Floor Sanding (“we”, “us”, “our”) and any visitor or client (“you”, “your”).
We provide wood floor sanding, restoration, refinishing, and related services.
- Use of the Website
- You may use this website for lawful purposes only.
- You must not attempt to breach security features, upload malicious content, or disrupt website functionality.
- The information on this website is for general guidance and may change without notice.
- Services Provided
We offer professional wood floor services including:
- Floor sanding
- Wood floor restoration
- Refinishing and sealing
- Repairs and maintenance
- Other related services as described on our website
All services are subject to availability and may be updated or changed at any time.
- Quotes and Bookings
- Quotes are provided based on the information you supply.
- Final pricing may vary depending on floor condition, additional work required, or unforeseen issues.
- Bookings are confirmed only once agreed by both parties.
- We reserve the right to refuse or cancel any service request at our discretion.
- Payments
- Payment terms will be clearly stated at the time of booking.
- Deposits may be required for certain projects.
- Full payment is due upon completion unless agreed otherwise in writing.
- Late payments may incur additional charges.
- Cancellations & Rescheduling
- You may cancel or reschedule with reasonable notice (typically 24–48 hours).
- Short-notice cancellations may be subject to a cancellation or call-out fee.
- If we need to cancel due to unforeseen circumstances, we will reschedule at the earliest available time.
- Customer Responsibilities
You agree to:
- Provide accurate information when requesting a quote
- Ensure the site is accessible and safe for our team
- Remove furniture and belongings unless other arrangements are made
- Inform us of any known floor issues, hazards, or structural concerns
We are not liable for damage resulting from undisclosed issues or hazardous conditions.
- Our Responsibilities
We will:
- Provide services with reasonable care and industry-standard craftsmanship
- Use suitable products, equipment, and methods
- Communicate clearly regarding pricing, timelines, and expectations
- Conduct services to a professional standard
We are not responsible for delays caused by outside factors such as weather, supply issues, or access restrictions.
- Liability
- We are not liable for indirect or consequential losses, including loss of income or business interruption.
- Our liability is limited to the cost of the services provided.
- We are not responsible for issues arising from moisture, humidity changes, improper aftercare, wear-and-tear, or misuse after completion.
- Natural variations and imperfections in wood are not considered defects.
- Warranty & Aftercare
- We may provide aftercare advice for maintaining your floors.
- Failure to follow aftercare instructions may void any warranty.
- Normal wear, environmental factors, and natural wood movement are not covered under warranty.
- Website Content & Accuracy
- Content on this website is provided for informational purposes only.
- Although we aim to keep information accurate, errors or omissions may occur.
- We reserve the right to update, modify, or remove content at any time.
- External Links
Our website may link to third-party sites.
We do not control these websites and are not responsible for their content or privacy practices.
- Intellectual Property Rights
All content on this website—including text, images, graphics, logos, and layout—is owned by Miller Floor Sanding unless otherwise stated.
You may not copy, reproduce, or use any content without written permission.
- Privacy Protection
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.
- Governing Law
These Terms & Conditions are governed by the laws of the United Kingdom.
Any disputes will be handled exclusively by the courts of England and Wales.
- Changes to These Terms
We may update these Terms & Conditions at any time.
Revised terms will be posted on this page with the updated effective date.
- Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Miller Floor Sanding
Email: info@millerfloorsanding.co.uk
Phone: 07899 894 931
Website: millerfloorsanding.co.uk
